The Results Companies can support telecommunications clients with technical support, inbound save and retention and other customer care needs via live voice and email support. For our current clients, our agents have a vast understanding of the numerous products that our clients offer.
In fact, most agents work from a similar or identical phone to better understand customer questions and concerns. Our teams have had exceptional success in the realms of customer retention, satisfaction and technical support. And they can do the same for you.
Solutions we provide to clients in this vertical include:
- Customer Care
- Pre and Post Sales Support
- Technical Support
- Equipment Troubleshooting and Repair
- Product Sales
- New Customer Acquisition